Upselling What It Is and Is Not

Upselling What It Is and Is Not

Upselling is very difficult for many salespeople to execute. There are many reasons for this reality. In my opinion, the number one reason is because they are afraid of losing the entire sale, followed closely by they don’t want to be pushy. In reality, upselling...
WANTED Great salespeople and new customers

WANTED Great salespeople and new customers

Why are there salespeople? When you net it out, salespeople exist to create new customers. Here is the story of two salespeople. Busy Bob (name has been changed for soon to be obvious reasons) and Mary Jo Lyle (actual person). Click for Mary Jo Lyle profile Busy Bob...
Retaining Customers – Selling to secure your future

Retaining Customers – Selling to secure your future

Kamin Shah is a travel advisor, and franchise owner for Cruise Planners® Kamin Shah (reclineandroam.com). He understands and practices that building and maintaining relationships do not start and finish at the time of the sale. From the moment he engages with an...
Successful selling answering challenging questions

Successful selling answering challenging questions

I was at a networking event talking with a successful insurance agent who recently opened his own insurance agency. Let’s call him Bill. He was explaining to me the reasons he decided to stop working for others and go into business for himself. Bill asked me what I...
Differentiate yourself the Write way

Differentiate yourself the Write way

Wait! Before you send me an email saying, “Hey Phil, you used the wrong word in your title. It should be right.” Keep reading. It will make sense. Does your business have many competitors? If you are an insurance agent you may have competitors in your own area that...
Listening to my customers Listen to yours

Listening to my customers Listen to yours

I own a sales coaching company and I am a sales coach. After more than 40 years in corporate sales, I retired and then started BeenThere Consulting Services, LLC. I did this initially as a part-time initiative to help others in sales to become more successful faster....