I Hit “Reply All”—Then the Sh-t Hit the Fan

I Hit “Reply All”—Then the Sh-t Hit the Fan

When emotion takes over and details get ignored, even one email can blow up everything. By Phil Whitebloom, Founder of BeenThere Consulting Services Have you ever hit “send” on an email or text… and immediately wished you hadn’t? I have—more than once. Sometimes it’s...
Are You Training Your Sales Team to Lie?

Are You Training Your Sales Team to Lie?

By Phil Whitebloom, Founder of BeenThere Consulting Services Let’s be real. When a salesperson says, “This offer ends today,” and you both know it’ll be extended next week… is that selling—or is it lying? Every time we force reps to read from a script they don’t...